Order and payment
Payment Methods
Cyclobility accepts the following payment methods:
- Mastercard
- Visa
- Eco-cheques (Monizze, Sodexo)
- Maestro
Shipping Costs
Free shipping within Belgium, the Netherlands, and Luxembourg for orders over 50 euros.
- Shipping costs Belgium: 6.95 euros
- Shipping costs Netherlands and Luxembourg: 14.95 euros
Parts and accessories are shipped the next business day via Bpost. For bicycles, we have a delivery time of 30 days. Delivery of bicycles is only possible within Belgium.
Promotion Codes
If you use a promotion code, please enter it on the shopping cart page. The discount will be applied automatically.
Incorrect Stock
Cyclobility reserves the right to cancel any order if the product is no longer in stock. In that case, no compensation will be paid, but customers will be informed and the full amount paid will be refunded.
Order Confirmation
You will receive an email confirming that we have received your order. If you have problems with your online payment or are unsure whether your payment was successful, please contact Cyclobility customer service: info@cyclobility.be – +32 (0)55/60.66.97
Changing or Cancelling an Order
If you wish to change or cancel your order, please contact Cyclobility – info@cyclobility.be – +32 (0)55/60.66.97