Reporting a stolen bike to Cyclobility

Complete our form to report the theft of your bike. Please try to provide all the information in as much detail as possible, then we can guarantee quick processing of the claim. Also, be sure to upload the police report.

We will confirm receipt of your claim as soon as possible and request any missing information, after which we will file it with the insurer. As soon as our insurer has approved your claim, you can order a new bike, if you choose.

Please send your keys of your bike lock by registered mail, stating your name and reference, to the address below within three working days of the police report:

Callant Verzekeringskantoor bv
Kapellestraat 113
8020 Oostkamp

If you cannot provide us with a police report or return the bike keys, the insurance company will not pay out.