Swap your old e-bike for a new one

Nothing beats new bike day! As cycling enthusiasts, we understand that better than anyone. At Cyclobility, we make it simple to trade in your old e-bike for a brand-new one while giving your old bike a second life. To achieve this, we’ve partnered with Upway, a specialist in refurbished electric bikes.

If your old e-bike meets the conditions, Upway will take it off your hands. The value of your old bike can then be invested in your brand-new ride!

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Bike trade-in: how does it work?

Ready to trade in your old e-bike? Visit one of our shops with your electric bike and the corresponding (digital) purchase invoice. Together with Upway, we’ll determine the trade-in value of your bike.

Before you head to the shop, here are a few important details to keep in mind:

Only e-bikes are eligible for this promotion.
Each trade-in request is valid for a maximum of two weeks. If you don’t schedule a collection appointment within this period, the application and the agreed price will be cancelled.
Upway accepts only roadworthy e-bikes with normal signs of use. The bike must shift gears properly, have a functioning display, and show no cracks in the frame.

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What is a roadworthy e-bike?

An e-bike that functions properly, allowing smooth switching between assist modes without producing unusual noises at up to 20 km/h and without displaying error codes. The bike should have a working display, an intact frame with no cracks, and come with at least one key and a charger.

Naturally, the bike may show normal signs of use. This includes typical wear on consumable parts such as brake pads, cables, chains, tires, pedals, and transmission components.

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What determines the trade-in value of an e-bike?

The trade-in value is influenced by its condition, particularly any missing or faulty components. Issues such as a damaged battery, broken wheels, or non-functional brakes will significantly affect the trade-in price.

Cyclobility highlights several factors that can lead to a review or reduction in value:

Serious electronic problems, e.g. the electric support does not work properly
Missing electronic components, such as the key, charger, display, or battery.
Visible damage to the battery or motor.
Non-functional transmission, such as a broken cassette, crankset, or shifter.
Non-functional brakes, such as a warped disc, damaged brake calliper, or broken lever.
Damaged or bent wheels

For Speedpedelec trade-ins, the original COC (Certificate of Conformity) and registration documents are also required.

Are you considering purchasing a new e-bike and wondering about the value of your old one?

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